Director, Enterprise Risk ManagementOffice: Kaiser Permanente Bldg
Northwest Permanente, P.C. is a self-governed, physician led, multi-specialty group of over 1500 physicians, surgeons, and clinicians, caring for over 600,000 members in Oregon and Southwest Washington. Kaiser Permanente is one of the nation's pre-eminent health care systems, a benchmark for comprehensive, integrated and high quality care. NWP is seeking a Director who will be responsible for enterprise-level risk identification, assessment, monitoring, and reporting efforts. This role will work closely with business partners and senior leadership to lead efforts to analyze, quantify, and communicate risks throughout the organization. In addition, this position will lead the enterprise risk management work group and will lead efforts to build an enterprise risk management Information Services system and dashboard to easily view and monitor risk metrics throughout the system. The Director will have a dyad relationship to Chair of Risk and Audit subcommittee of Board of Directors (BOD) to deliver strategic vision to BOD.
- Further develops and implements an enterprise risk management program across the system in partnership with the Chief Legal Officer.
- Conducts highly complex enterprise risk management work and analysis that is critical to the organization's operations.
- Actively partners with risk domain leaders to identify, assess, and mitigate enterprise risks.
- Facilitates the development of risk appetite statements and enterprise risk tolerances for the system and all identified risk domains.
- Partners with senior leadership to integrate enterprise risk analytics into business operations throughout the system.
- Serves as the lead for the enterprise risk management work group that serves as an open forum for risk domain leads to discuss risks, further enhance the risk culture, and facilitate risk discussions across domains.
- Leads efforts to analyze, quantify, and communicate enterprise-level risks to senior leadership and the BOD.
- Leads the design, development, and enhancement of enterprise risk dashboards and risk platform to monitor risk.
- Facilitates the quarterly BOD reporting process, including development of reports to advise the BOD on current risk levels, emerging risks, and organizations risk appetite.
- Helps develop and monitor enterprise risk management plan initiatives.
- Assists with the development and maintenance of enterprise risk protocols across the organization.
- Proactively educates leaders and business partners on enterprise risk management concepts, processes, and assessments.
- Creates, maintains, updates ERM program description documents.
- Applies judgment and analytics to synthesize broad base of business and financial information to the risk lifecycle (e.g. risk scoring);
- Responsible for over-seeing insurance, educating, advising, and counseling staff to reduce, prevent, transfer or insure against risks.
Minimum Education & Work Experience
- Master’s degree in Risk Management, or closely related field; or Bachelor’s degree and 4 years’ experience in Risk Management, Healthcare, Business Continuity, Compliance, Legal, Contracting or closely related field.
- Seven (7) years of recent experience in enterprise risk management programs and practices; advanced understanding of enterprise risk, related control frameworks and practices, and existing and pending regulatory requirements.
- Two (2) years of experience in managing a staff of two or more analysts.
- Planning: Determine appropriate goals for an enterprise; goal oriented; sees the big picture; maintains a global perspective.
- Organizing: Create an ERM department; staffing; build relationships with other stakeholders; create a risk management culture; leverage diversity.
- Decision Making: Recognize and analyze problems and make difficult choices under uncertain conditions in dynamic global environments; use benchmarking to compare appropriate data; show good judgment.
- Management Process: Know the basic five step management process of creating a program, analyzing opportunities, identifying solutions, the decision process, and system administration.
- Ethical Judgment: Know ethical theories; demonstrates a high level of ethical behavior - as evidenced by compliance with the fiduciary duties of care (competency and due diligence), disclosure (transparency), and loyalty.
- Organizational Architect: Able to build business relationships, strategic alliances, and partnerships as well as being able to secure mutual benefit from such arrangements.
- Strategic Thinking: Employ a sense of vision to create new innovative concepts, products, and solutions.
- Leadership: Ability to influence others’ behavior toward the enterprise’s goals; having a high emotional intelligence; can build trust while maintaining confidentiality.
- Motivator: Ability to inspire others to pursue the enterprises objectives.
- Negotiations: Ability to listen and to manage conflicts and achieve compromise while meeting meaningful goals and respecting other parties’ perspectives.
- Consensus Builder: Ability to merge many ideas into a cohesive plan. Team Builder: Ability to unify workers to achieve a common goal.
- Previous experience developing and delivering training content;
- Strong executive presence and comfort presenting information to large groups across multiple levels;
- Action-oriented and able to operate in ambiguous environments with minimal direction around new areas of work (e.g. interdependencies);
- Highly organized, ability to work in a fast-paced environment;
- Ability to lead, drive and implement initiatives independently, working with numerous partners, departments and teams to deliver results;
- Detailed oriented, strong accuracy and completeness, diligence and discipline;
Preferred Work Experience and Qualifications
- Associate in Risk Management (ARM);
- Certified Risk Manager (CRM);
At Northwest Permanente, P.C., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Northwest Permanente, P.C. believes that diversity, inclusion, and equity among our employees is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.