Department Administrator II - OBGYN
The Department Administrator (DA) directly and through subordinates, plans, organizes, directs, and controls the operation of assigned areas (e.g., general administrative, patient care, professional services, and/or a combination of these and other services). Contributes toward the overall development of programs and services to provide for the needs of members, physicians, and staff. Assists Senior Administrator in providing strategic leadership to management to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulations.
Job Post Date: 2017-09-14
Office: Sunnyside Medical Center
Kaiser Permanente, founded in 1945, is committed to helping shape the future of health care. As the largest integrated care delivery organization in the United States, Kaiser Permanente is recognized as one of America’s leading health care providers and nonprofit health plans. Our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.
Kaiser Permanente Northwest (KPNW) — made up of over 11,000 employees, more than 1,300 physicians and 150 dentists — provides and arranges medical care exclusively for health plan members. In the Portland-Vancouver area, Kaiser Permanente operates 34 medical offices and 2 hospitals. Today, the Northwest Region serves more than 576,000 medical and 244,000 dental members, whose care is largely provided by Northwest Permanente, P.C., (NWP) and Permanente Dental Associates (PDA).
Northwest Permanente is seeking a Department Administrator II for the OB/GYN Department.
- Directly and through subordinates, assists the Senior Administrator and/or Director of Nursing Services in planning, organizing, directing, and controlling the operation of assigned areas (e.g., general administration, patient care, professional services and/or a combination of these and other services). Contributes toward the overall development of programs and services to provide for the needs of members, physicians, and staff. Provides strategic leadership to management to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulations.
- Responsible for the day-to-day operations by facilitating the development, implementation, and monitoring of service, quality, and utilization standards; continually evaluating and improving the delivery of service by initiating and promoting best practice models. Engages physicians and staff in problem-solving.
- Plans, directs, staffs, organizes, and evaluates service and/or care delivered by staff. Develops, monitors, and controls payroll, non-payroll, and capital budgets and expenditures for assigned service areas. Hires, fires, performs corrective actions, oversees employee training and development, and conducts performance assessments for assigned staff.
- Directly and with subordinate managers, establishes and maintains operational and performance standards. Monitors and evaluates the overall system of service delivery in terms of ability to meet established targets. Develops short- and long-term plans to improve service level of department efficiency for each area managed.
- Contributes to effective and accurate communications, operations, and planning by conducting studies and reporting findings, and participating in special committees and/or projects.
- Directly and with Senior Administrator and/or Director of Nursing Services, develops and administers appropriate policies, standards, practices and procedures; with subordinate managers, establishes goals and objectives for each department; assures compliance with administrative, legal and regulatory requirements of the Health Plan Contract and government/ accrediting agencies; works with Senior Administrator's and/or Director of Nursing Services to identify and establish programs and practices that are cost effective and provide quality service to members, staff, and physicians.
- Participates in community relations activities to enhance the image and reputation of the organization in local customer service areas. May represent the organization in activities involving leaders in business, government, labor, the community at large, Health Plan Members, and health-care providers in the area.
- Minimum five (5) years of experience planning, directing, and coordinating the operations in a non-health-care organization OR minimum three (3) years of experience planning, directing, and coordinating services and operations in a health-care organization.
- Minimum three (3) years of experience in financial management, budget development, program development, quality improvement and project management.
- Master's degree in a business or health-care-related field OR a bachelor's degree AND two (2) years of experience in a directly related field OR an associate's degree AND four (4) years of experience in a directly related field OR six (6) years of experience in a directly related field.
- High school diploma or General Education Development (GED) required.
- Strong communication, presentation, leadership, analytical, and problem-solving skills.
- Ability to lead and implement change management and process improvement activities.
- Ability to understand and utilize data to improve performance.
- Significant knowledge of applicable federal and state laws and regulations related to health care (i.e., Public Employees, JACHO, NCQA, and all applicable Medicare and Medicaid regulations and Nurse Practice Act).
- Must be able to work in a Labor/Management Partnership environment.
- Minimum three (3) years of supervisory experience to include but not limited to, corrective actions, training, employee development/ assessment, and wage and hour regulations.
- Experience managing Skilled Nursing Facility, Home Health, and/or Palliative Care.
- Master's degree in health care, public or business administration, or related field.